FAQ & useful information

1. Important telephone numbers

  • International dialling prefix for Croatia: +385
  • European emergency number: (+385) 112
  • Assistance on the road: (+3851) 1987
  • General information: (+385) 18981
  • Information about local and district telephone numbers: (+385) 11888
  • Information about International telephone numbers: (+385) 11802
  • Weather forecast and road conditions: (+385) 18166

2. Which licences must I have to charter a vessel?

Charterer or skipper must have a valid license for yacht navigation at open sea accepted by the Croatian authorities. Licenses and certificates which correspond to the Croatian program and contain the verification of the appropriate government bodies are usually accepted by the Croatian authorities. The VHF license is obligatory, therefore one member of the crew must have radio – telephone certificate of competency. Here you can find more information: Valid license.pdf

3. Do I have to hire a professional skipper?

You do not have to hire a professional skipper if you have all necessary licenses (Valid license.pdf) and sailing experience, except in cases where the vessel is rented exclusively with a crew. But if you still want a skipper we will gladly recommend one. Payment for the skipper, hostess and crew is according to the price list with obligation of providing meals for them, whether you prepare them on board or go to a restaurant.

4. Are there any additional charges?

Obligatory charges are Transit log for all boats and Charter pack for Lagoon catamarans and tourist tax (1,33 EUR per person/per day).
Additional services and equipment are to be payed according to our price list.
Please note that the marina fees and fuel are not included in the price.
Charter price includes: standard equipment from the inventory list, SOS cell phone on board, bed linen, gas, dinghy, 1 towel per toilet, daily berth in base port on check in and check out day (client is obligated to pay extra stay directly at the marina reception).

5. What is the charter payment dynamic?

50% 7 days from booking confirmation, 50% 4 weeks before charter. For bookings made 30 days before charter comencement, all charter fees have to be fully settled before boarding.

6. Are the vessel and the crew insured?

Yes, all vessels and crews are insured against the possible damages.

7. How to book a berth in a marina – MY SEA codes

mySea is an online travel guide (free application) on which you can find helpful information about harbours, anchorages or buoys and also about restaurants, shopping amenities, sail makers, mechanics, and even contact information on the closest doctor or taxi driver. To book a berth in a marina that is found on the mySea page all you need is to register on its website or app and type in the affiliate code found in your boat papers or you can download it from our website (different code for each boat).

8. Is it possible to charter a vessel for just a few days?

Mostly the yachts are chartered for a seven – day period, from Saturday until Saturday, but it is also possible to rent a vessel for a few days and the largest choice of the available vessels is in the preseason and postseason period. To check availability send us a contact request.

9. When is the best time to sail on the Adriatic?

It’s ideal from late March to mid July and then from September to early November. Most of July and August are very busy on the Adriatic. Late July and August aren’t the best choice.

10. What if we have children on board?

In this case, please, inform us of children’s age and weight to ensure the appropriate sizes of lifejackets for them. We recommend that you order a safety net for your boat if the children are small.

11. Do you organize transfers from the airport to the Astarea bases?

Yes, upon your request, we organize transfers from the airports to our bases. For any further information, please contact contact our reservation office.

12. Where can I buy groceries to take on board?

Groceries can be bought by yourself in marina or larger supermarkets near marina. As an additional service, we offer food orders and their delivery on board according to our price list.

13. May I take pets on board?

Yes, pets are allowed on board – price according to our price list.

14. What should we take on board?

You need to take only your clothes and medicines. For colder weather, bring warmer clothes and waterproofed jackets. Towels and beach towels can be ordered on our reception according to our price list.

15.Public holidays Croatia 2023.

  • Sunday 01/01/2023 New Year
  • Friday 06/01/2023 Epiphany
  • Sunday 09/04/2023 Easter
  • Monday 10/04/2023 Easter Monday
  • Monday 01/05/2023 Labour Day
  • Tuesday 30/05/2023 Statehood Day Croatia
  • Thursday 08/06/2023 Corpus Christi
  • Thursday 22/06/2023 Anti-Fascist Struggle Day
  • Saturday 05/08/2023 Victory and Homeland Thanksgiving Day
  • Tuesday 15/08/2023 Assumption of Mary
  • Wednesday 01/11/2023 All Saints
  • Saturday 18/11/2023 Remembrance Day
  • Monday 25/12/2023 Christmas
  • Tuesday 26/12/2023 St. Stephen´s Day

16. From an EU Member State or Schengen Associated Country, may I enter this country without being subject to extraordinary restrictions?

Croatia applies the commonly agreed EU “Traffic Lights” approach to travel restrictions from/to the EU Member States and Schengen Associated Countries.

Travellers (regardless of their citizenship) coming directly from EU Member States or Schengen Associated countries and regions that are currently classified as “green” will be allowed entry in Croatia with no restrictions. It is required that travellers show no signs of COVID-19 disease and that they have not been in close contact with an infected person.

17. Is a coronavirus test required?

All travellers who, regardless of their citizenship, arrive from countries or regions that are NOT classified as “green”, are subject to the requirement for a pre-departure negative PCR test or rapid antigen test for SARS-CoV-2 listed on the list of a Rapid Antigen Tests Mutually Recognized by the Member States of the European Union, published by the European Commission.

The tests must be taken within 48 hours prior to arrival. In the case of a rapid antigen test and a stay in Croatia that is longer than 10 days, a second test must be conducted within 10 days of the last test.

Persons who can present a vaccination certificate proving the second dose of COVID-19 vaccine was received more than 14 days ago, or the single-dose vaccine was received more the 14 days ago, are exempt from testing and isolation requirements.

Some categories of people are exempt.

18. Persons who have recovered from COVID-19

Persons who have recovered from COVID-19 within the past three months are exempt from the obligation to provide a negative PCR test result and to self-isolate.

In order to prove their recovery, passengers need to have a positive PCR test result or antigen test result, or a positive neutralisation test (NT) result obtained within the last three months and older than 11 days, or a certificate of recovery issued by a doctor.

19. Is a quarantine required?

All travellers who, regardless of their citizenship, arrive from countries or regions that are NOT classified as “green”, and do not provide a pre-departure negative PCR test, must remain in quarantine until they receive the result of a PCR test taken in Croatia.

Travellers arriving from a country or region classified as “green”, who transit through high-risk countries or regions without any delay, will not be required to show a negative PCR test result for SARS-CoV-2, nor stay in quarantine, as long as they can prove this travelling through.

20. Mandatory Travel Documentation

All travellers are advised to fill out the form at ENTERCROATIA.



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